Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.
Services: The Ramp provides Customers with :

Content: all the elements making up the information on the Site, in particular text - images - videos.

Customer Information: hereinafter referred to as "Information(s)", which corresponds to all personal data that may be held by The Ramp for the purpose of managing your account, managing customer relations and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned site.

Personal information: "Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978).

The terms "personal data", "data subject", "sub-processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).

1. Website presentation.

In accordance with article 6 of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of The Ramp website are informed of the identity of the various parties involved in its creation and follow-up:

Owner: The Ramp, SAS au capital social de 2 440€, Numéro de TVA: FR61830298741 - 109 rue Jean Jaurès 92300 Levallois Perret
Publication manager: Romain Achard -
The publication manager is a natural or legal person.
Webmaster: Romain Achard -

  • On Amazon Web Services (AWS) datacenters in Europe (Ireland and Germany).
    Amazon Web Services Inc.
    410 Terry Avenue North
    Seattle, WA 98109-5210, USA
  • On Webflow, Inc. servers.
    Webflow, Inc.
    398 11th Street, 2nd Floor
    San Francisco, CA 94103, USA

Data Protection Officer: DPO- dpo @

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

Use of The Ramp website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of The Ramp website are therefore advised to consult them regularly.

This website is normally accessible to users at all times. However, The Ramp may decide to interrupt the site for technical maintenance purposes, in which case it will endeavor to inform users of the dates and times of the intervention in advance. The Ramp website is regularly updated by The Ramp. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to review them.

3. Description of services provided.

The purpose of The Ramp's website is to provide information concerning all of the company's activities. The Ramp strives to provide information on The Ramp website that is as accurate as possible. However, The Ramp cannot be held responsible for any omissions, inaccuracies or failure to update information, whether caused by The Ramp itself or by third-party partners supplying such information.

All information provided on The Ramp website is given for information only, and is subject to change. Furthermore, the information on The Ramp website is not exhaustive. It is subject to modifications having been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage arising from use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with an up-to-date browser. The Ramp website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The aim is to provide a service that ensures the best possible level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

The Ramp and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, particularly due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

The Ramp is the owner of the intellectual property rights and holds the usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of : The Ramp.

Any unauthorized use of the site or of any of the elements it contains will be considered as counterfeiting and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

The Ramp acts as the publisher of the site. The Ramp is responsible for the quality and accuracy of the Content it publishes.

The Ramp cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing The Ramp website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

The Ramp cannot be held responsible for indirect damages (such as loss of business or loss of opportunity) resulting from the use of The Ramp website. The Ramp reserves the right to delete, without prior notice, any content posted in this area that contravenes French legislation, in particular provisions relating to data protection. Where applicable, The Ramp also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7. Personal data management.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for the collection of personal data.

For Personal Data collected in connection with the creation of the User's personal account and browsing on the Site, the party responsible for processing Personal Data is The Ramp, represented by Cyril Zimmermann, its legal representative.

As the party responsible for processing the data it collects, The Ramp undertakes to comply with the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers with complete information on the processing of their personal data once their consent has been collected, and to maintain an accurate register of processing. Whenever The Ramp processes Personal Data, The Ramp takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which The Ramp processes it.

7.2 Purpose of data collected.

The Ramp may process some or all of the following data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, billing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed).
  • to improve navigation on the Site: connection and usage data.
  • to conduct optional satisfaction surveys on The Ramp: email address.
  • for communication campaigns (sms, e-mail): telephone number, e-mail address.

The Ramp does not sell your personal data, which is only used for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of The Ramp have the following rights:

  • right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of Users' data (Article 18 RGPD).
  • right to object to the processing of Users' data (Article 21 RGPD).
  • right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
  • the right to define the fate of Users' data after their death and to choose to whom The Ramp should communicate (or not) their data to a third party that they have previously designated

As soon as The Ramp becomes aware of a User's death, and in the absence of instructions from the User, The Ramp undertakes to destroy the User's data, unless it is required to be kept for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how The Ramp uses his/her Personal Data, ask to rectify them or object to their processing, the User may contact The Ramp in writing at the following address:

Botnik - DPO
109 rue Jean Jaurès 92300 Levallois Perret.  

In this case, the User must indicate the Personal Data he/she would like The Ramp to correct, update or delete, identifying him/herself precisely with a copy of an identity document (ID card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on The Ramp by law, in particular as regards the retention or archiving of documents. Finally, Users of The Ramp may lodge a complaint with the supervisory authorities, in particular the CNIL (

7.4 Non-disclosure of personal data.

The Ramp refrains from processing, hosting or transferring Information collected on its Customers to a country outside the European Union or recognized as "non-adequate" by the European Commission without informing the Customer in advance. For all that, The Ramp is free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

The Ramp undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to The Ramp's attention, The Ramp shall inform the Customer as soon as possible and inform him of the corrective measures taken. The Ramp does not collect any "sensitive data".

The User's Personal Data may be processed by The Ramp subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to The Ramp Users' data are mainly our customer service agents.

8. Incident notification.

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to their account security, and to providing them with all the information they need to help them meet their own regulatory reporting obligations.

No personal information about the user of The Ramp website is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of The Ramp and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of The Ramp site.


To ensure the security and confidentiality of Personal Data and Personal Health Data, The Ramp uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, The Ramp takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags.

The Ramp website contains a number of hyperlinks to other sites, set up with the authorization of The Ramp . However, The Ramp is not in a position to check the content of sites visited in this way, and consequently assumes no responsibility in this respect.

Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.


A "cookie" is a small data file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's terminal.

The Ramp is likely to process the User's information concerning his visit to the Site, such as the pages consulted and searches carried out. This information enables The Ramp to improve the content of the Site and the User's browsing experience.

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or according to their sender. The User may also configure his or her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in the User's terminal. The Ramp informs the User that, in this case, not all functions of his browser may be available.

If the User refuses to accept cookies on his or her terminal or browser, or if the User deletes cookies stored on his or her terminal or browser, the User is informed that his or her browsing and experience on the Site may be limited. This may also be the case when The Ramp or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, The Ramp declines all responsibility for the consequences linked to the degraded operation of the Site and any services offered by The Ramp, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for The Ramp to record or consult the Cookies necessary for their operation due to the User's choice. To manage Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.

The User may at any time choose to express and modify his or her wishes with regard to Cookies. The Ramp may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on The Ramp Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse The Ramp Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).

These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on The Ramp's Website or mobile application. The User may, however, revoke his or her consent to this type of cookie at any time.

Article 9.2. INTERNET TAGS.

The Ramp may occasionally employ web beacons (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist web analytics partner that may be located (and therefore store related information, including the User's IP address) in a foreign country.

These beacons are placed both in online advertisements enabling Internet users to access the Site, and on its various pages.  

This technology enables The Ramp to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for The Ramp, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute arising in connection with the use of The Ramp website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Nanterre.