Definitions.
Customer: any professional or capable natural person within the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site that is the object of these general conditions.
Services: The Ramp makes available to Customers :
Content: all the elements constituting the information on the Site, in particular texts - images - videos.
Customer Information: hereinafter referred to as "Information(s)" which is all personal data that may be held by The Ramp for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting, using the aforementioned site.
Personal information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies" (Article 4 of Law No. 78-17 of 6 January 1978).
The terms "personal data", "data subject", "data processor" and "sensitive data" have the meaning defined by the General Regulation on Data Protection (RGPD: n° 2016-679).
1. Presentation of the website.
In accordance with article 6 of the law n° 2004-575 of 21 June 2004 for confidence in the digital economy, users of The Ramp website are informed of the identity of the various parties involved in its creation and monitoring:
Owner: The Ramp, SAS au capital social de 2 440€, VAT number: FR61830298741 - 109 rue Jean Jaurès 92300 Levallois Perret
Publication manager: Romain Achard - r.achard@theramp.co
The publication manager is an individual or a legal entity.
Webmaster: Romain Achard - r.achard@theramp.co
Hosting:
- On data centers in Europe (Ireland and Germany) of the company Amazon Web Services (AWS).
Amazon Web Services Inc.
410 Terry Avenue North
Seattle, WA 98109-5210, USA
http://aws.amazon.com - On Webflow, Inc. servers
Webflow, Inc.
398 11th Street, 2nd Floor
San Francisco, CA 94103, USA
http://www.webflow.com
Data Protection Officer: DPO- dpo @ theramp.co
2. General conditions of use of the site and services offered.
The Site is an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.
Use of The Ramp website implies full and complete acceptance of the general conditions of use described below. These terms and conditions of use may be modified or supplemented at any time, and users of The Ramp website are therefore advised to consult them on a regular basis.
This website is normally accessible to users at all times. However, The Ramp may decide to interrupt it for technical maintenance, in which case The Ramp will endeavour to inform users in advance of the dates and times of the intervention. The Ramp website is regularly updated by The Ramp. Similarly, the legal notice may be modified at any time, but is binding on the user, who is invited to refer to it as often as possible in order to read it.
3. Description of services provided.
The purpose of The Ramp's website is to provide information on all of the company's activities. The Ramps's website strives to provide information on The Rampdes site that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the update, whether these are due to its own fault or to the fault of third party partners who provide it with this information.
All information on The Ramp website is provided for information purposes only and is subject to change. Furthermore, the information on The Ramp website is not exhaustive. It is subject to changes that have been made since it was put online.
4. Contractual limitations on technical data.
The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free material and with a latest-generation, up-to-date browser. The Ramp website is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679).
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate traffic that is deemed abnormal.
The Ramp and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephony equipment due to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
The Ramp is the owner of the intellectual property rights and holds the usage rights to all elements accessible on the website, including but not limited to text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the website, whatever the means or process used, is forbidden, except with prior written authorisation from : The Ramp.
Any unauthorised use of the site or any of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of liability.
The Ramp acts as the publisher of the site. The Ramp is responsible for the quality and truthfulness of the Content it publishes.
The Ramp cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the The Ramp website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.
The Ramp will also not be liable for indirect damages (such as loss of business or loss of opportunity) arising out of the use of The Ramp site. The Ramp reserves the right to remove, without prior notice, any content posted in this area that contravenes applicable laws in France, in particular the provisions relating to data protection. If necessary, The Ramp also reserves the right to hold the user liable under civil and/or criminal law, particularly in the case of racist, insulting, defamatory or pornographic messages, regardless of the medium used (text, photography, etc.).
7. Management of personal data.
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 6 August 2004 and the General Regulations on Data Protection (RGPD: no. 2016-679).
7.1 Persons responsible for the collection of personal data.
For Personal Data collected in the context of the creation of the User's personal account and his navigation on the Site, the person responsible for processing Personal Data is The Ramp is represented by Cyril Zimmermann, its legal representative.
The Ramp is responsible for the processing of the data it collects and undertakes to comply with the legal provisions in force. It is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in accordance with reality. Whenever The Ramp processes Personal Data, The Ramp will take all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which The Ramp processes it.
7.2 Purpose of the data collected.
The Ramp may process all or part of the data:
- to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and Site use data, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking...): hardware used for browsing, IP address, password (hash).
- to improve navigation on the Site: connection and usage data.
- to conduct optional satisfaction surveys on The Ramp: email address.
- to conduct communication campaigns (sms, email): phone number, email address.
The Ramp does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Users of The Ramp have the following rights:
- right of access (Article 15 DPMR) and rectification (Article 16 DPMR), updating, completeness of Users' data right to block or erase Users' personal data (Article 17 DPMR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (article 13-2c GDMP)
- right to limit the processing of Users' data (Article 18 DPMR)
- right to object to the processing of Users' data (Article 21 RGPD)
- the right to the portability of the data provided by Users, when these data are subject to automated processing based on their consent or on a contract (Article 20 GDR)
- the right to determine the fate of the Users' data after their death and to choose to whom The Ramp will communicate (or not) their data to a third party that they have previously designated.
As soon as The Ramp becomes aware of the death of a User and in the absence of instructions from the User, The Ramp will destroy the data, unless it is necessary to retain it for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how The Ramp uses his or her Personal Data, asks to correct it or objects to its processing, the User may contact The Ramp in writing at the following address
Botnik - DPO
109 rue Jean Jaurès 92300 Levallois Perret.
In this case, the User must indicate the Personal Data that he/she would like The Ramp to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on The Ramp by law, in particular with respect to the retention or archiving of documents. Finally, Users of The Ramp may file a complaint with the control authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data.
The Ramp will not process, host or transfer the Information collected about its Customers to a country outside of the European Union or recognized as "unsuitable" by the European Commission without prior notice to the Customer. However, The Ramp is free to choose its technical and commercial sub-contractors provided that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: no. 2016-679).
The Ramp undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if The Ramp becomes aware of an incident that affects the integrity or confidentiality of the Customer's Information, The Ramp will inform the Customer as soon as possible and inform the Customer of the corrective measures taken. Furthermore, The Ramp does not collect "sensitive data".
The User's Personal Data may be processed by subsidiaries of The Ramp and subcontractors (service providers), exclusively for the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of The Ramp Users are mainly the agents of our customer service department.
8. Incident notification.
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of The Ramp website is published without the user's knowledge, exchanged, transferred, assigned or sold in any medium whatsoever to third parties. Only in the event of the purchase of The Ramp and its rights will the said information be transmitted to the eventual purchaser, who will in turn be bound by the same obligation to preserve and modify the data of the user of The Ramp website.
Security
To ensure the security and confidentiality of Personal Information and Personal Health Information, The Ramp uses networks protected by standard security features such as firewalls, screen names, encryption and passwords.
When processing Personal Data, The Ramp takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links "cookies" and internet tags.
The Ramp website contains a number of hyperlinks to other websites, which have been set up with the permission of The Ramp. However, The Ramp is not able to verify the content of these sites, and therefore does not assume any responsibility for them.
Unless you decide to disable cookies, you agree that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
9.1 "COOKIES".
A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies do not in any way risk damaging the User's terminal.
The Ramp may process information about the User's visit to the Site, such as the pages visited and searches performed. This information allows The Ramp to improve the content of the Site and the User's navigation.
As Cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User may also configure his browser software so that he is offered the possibility of accepting or rejecting Cookies from time to time, before a Cookie is likely to be stored on his terminal. The Ramp informs the User that, in this case, not all of the functions of the User's browser software may be available.
If the User refuses to save Cookies in his terminal or browser, or if the User deletes those saved, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when The Ramp or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
If applicable, The Ramp declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by The Ramp, resulting from (i) the User's refusal to accept Cookies (ii) the impossibility for The Ramp to record or consult the Cookies necessary for their functioning due to the User's choice. Each browser is configured differently to manage Cookies and User choices. It is described in the browser's help menu, which will show how the User can change his wishes regarding Cookies.
At any time, the User may choose to express and modify his/her wishes regarding Cookies. In addition, The Ramp may use the services of external service providers to assist The Ramp in collecting and processing the information described in this section.
Finally, by clicking on the Twitter, Facebook, Linkedin and Google Plus social network icons on The Ramp Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse The Ramp Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices if you consent to them by continuing to browse The Ramp Website or mobile application. The User may, however, at any time revoke his/her consent to the placement of such cookies.
Article 9.2. INTERNET TAGS.
The Ramp may occasionally use Internet tags (also known as action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows The Ramp to evaluate visitors' responses to the Site and the effectiveness of its actions (e.g., the number of times a page is opened and the information viewed), as well as the User's use of the Site.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports of Site activity for The Ramp, and provide other services relating to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute in connection with the use of The Ramp website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Nanterre.
